Every question our Dubai customers actually ask before booking a 1 ton or 3 ton pickup, about booking, pricing, cargo, drivers, permits and where we drive. All in one place, answered straight.
How to get a truck confirmed, and what to expect once it is.
For a normal weekday, an hour or two of notice is usually enough. Around the end of the month, when most Dubai leases turn over between the 28th and the 3rd, book 48 to 72 hours ahead so your slot is not taken by another move. Read our full booking process for a step by step view.
Yes. You can lock in a truck for any date, whether that is next week or next month. Just message us your date, area, and truck size and we will hold the slot.
Yes. Tell us your preferred window and we will confirm a time that fits both your schedule and Dubai's road timing rules for commercial vehicles.
Yes, call or message us as early as possible. We can usually shift the time, the address, or even the truck size before the driver is dispatched.
We confirm your price, truck size, and time slot directly on WhatsApp or by phone call, so you have it in writing before the day of the move.
What a trip costs, what changes the price, and how to pay.
Truck size, distance travelled, whether you need an extra helper, and whether the trip crosses into another emirate all shape the final number. Peak end of month timing does not change the base rate. See the full pricing breakdown for exact figures.
Yes. Send us your pickup and drop off addresses, roughly what you are moving, and whether you need help loading, and we will give you a fixed quote before the truck is dispatched.
Yes. We provide VAT compliant invoices with our TRN for companies that need them for their own accounting or expense records.
Yes, corporate clients can settle by bank transfer, in addition to cash or card on the day. Ask our team to set up an account for recurring business bookings.
An extra helper is AED 100 per person, and inter emirate trips carry a surcharge. Both are always confirmed with you before the truck leaves, never added afterward. No deposit is ever required.
What the Toyota Hilux is built to carry, and when it is the right call.
Yes. It is our most booked size for single furniture pieces, sofas, mattresses, and small household moves within its 1,000 kg limit. See full specs on the 1 ton pickup page.
The open flatbed comfortably holds furniture, boxes, appliances, IKEA flatpacks, and light building materials, as long as the total weight stays under 1,000 kg.
Yes, for a studio or 1BHK it is usually the right fit. For a 2BHK or larger, the 3 ton pickup gives you more room to move everything in one trip.
Yes, it works well for small business runs such as retail stock drops, sample deliveries, and light equipment transport across Dubai.
Choose the 1 ton when your load is under 1,000 kg and fits a standard flatbed. If you are unsure, tell us what you are moving and we will recommend the right size before you book.
What the Mitsubishi Canter is built to carry, and when it is the right call.
Book the 3 ton for a 2BHK or larger home, an office relocation, or any cargo run up to 3,000 kg. Full details are on the 3 ton pickup page.
Household furniture in bulk, office desks and cabinets, appliances, building supplies, and palletised goods all fit comfortably within the 14 to 17 foot bed.
Yes, it is our most requested size for office relocations. For a large office, we can also send more than one truck so the move finishes in a single day.
Yes, on request. A tail lift is useful for heavy machinery, large appliances, and anything you would rather not lift by hand.
Yes, it is regularly used for warehouse pallet runs, stock transfers, and bulk inventory moves up to its 3,000 kg limit.
Support for construction sites, warehouses, and retail businesses.
Yes. We move building materials, tools, and site supplies between suppliers and Dubai construction sites, on a one off or repeat basis.
Yes, we run inventory and stock transfers between warehouses, showrooms, and retail outlets across Dubai's industrial areas including Al Quoz and Dubai Silicon Oasis.
Yes, within the 1,000 kg or 3,000 kg payload limits of our trucks. Tell us the weight and dimensions of your equipment and we will confirm the right truck for the job.
Yes, we run same day dispatch for urgent orders. Call ahead so we can confirm the fastest available truck in your area.
Yes, from stock replenishment between stores to fixture and display deliveries for new outlet openings across Dubai malls and retail strips.
How your belongings are protected from pickup to drop off.
Every load is strapped down before the truck moves, so nothing shifts on Sheikh Zayed Road corners or sudden stops in traffic. The driver checks the straps again before departure.
Yes, protective blankets are used to wrap sofas, wooden furniture, and other pieces prone to scratches during loading and transit.
Fragile items are loaded last, positioned away from heavier cargo, and secured separately so they are not resting under weight during the trip.
Yes, every truck goes through scheduled servicing and pre trip checks so breakdowns do not delay your booking.
Tell the driver immediately and follow up with our team the same day. We take it seriously and work directly with you to resolve it.
Who shows up, and what you can expect from them on site.
Yes, every driver is licensed and experienced with Dubai roads, loading, and building access procedures before they are sent on a job.
Yes, our drivers regularly work across Downtown, Business Bay, Marina, and every major Dubai community, so they already know the service gates and access points before they arrive.
Yes, your driver calls around 30 minutes before arrival so you have time to be ready at the entrance or loading bay.
Yes, once dispatched you can call or message the driver directly for any last minute directions or changes to the drop off point.
The driver can assist with light loading. For heavier furniture or a full apartment, we recommend adding an extra helper for AED 100 so the job moves faster.
What Dubai towers ask for before a truck can come up.
Most towers do, including buildings in JBR, Marina, JVC, Business Bay, and Downtown. Emaar buildings use the Emaar One app, Nakheel communities have their own portals, and JLT towers go through DMCC.
Yes, we supply our trade license and insurance certificate on request, which most buildings ask for as part of the moving company's side of the permit form.
Yes, if you give us your building management's contact details ahead of time, we can confirm access timing directly with them before the truck arrives.
Yes, our drivers are used to reversing into tight loading bays and following building specific drop off rules across Dubai towers.
We can time our arrival to match a service elevator slot you have already booked with building management. Just share the confirmed window when you book with us.
Ongoing transport support for companies with regular runs.
Yes, businesses with regular routes can lock in a fixed monthly rate instead of booking trip by trip. Call us with your route and frequency for a quote.
Yes, daily, weekly, or set day of the week deliveries can be scheduled in advance so you do not need to rebook every time.
For high volume clients, yes. We can assign a truck and driver to your business on a regular schedule so the same driver learns your routine.
Yes, corporate accounts can be billed monthly with a single VAT invoice covering all trips, instead of paying per job.
Yes, from multi stop delivery routes to warehouse to retail transfers, our team can plan the run around your operating hours.
Getting your cargo beyond Dubai's borders.
Yes, we run routes to Sharjah, Abu Dhabi, and Ajman in addition to our standard Dubai coverage.
Yes, both the 1 ton and 3 ton pickups can run inter emirate trips. A surcharge applies and is confirmed with you before the truck leaves Dubai.
Yes, in most cases, subject to truck availability and Emirates Road traffic windows. Call ahead to confirm timing for your route.
Yes, companies with regular Sharjah or Abu Dhabi routes can set up a recurring schedule with a fixed inter emirate rate.
Yes, a return trip can be booked in advance at a combined rate, which works out cheaper than booking two separate one way jobs.
Where our trucks drive, every single day of the week.
We cover all major Dubai communities including Downtown Dubai, Business Bay, Palm Jumeirah, Al Barsha, Dubai Marina, JBR, JLT, Al Quoz, International City, Festival City, Jebel Ali, Mirdif, Karama, Dubai Silicon Oasis, and Discovery Gardens.
We cover the vast majority of them. If your community is new or not listed, call us directly, we frequently serve areas ahead of the site being updated.
Yes, book before noon in most areas and we can dispatch a truck within two to four hours.
In well covered areas such as Business Bay, Downtown, and Marina, arrival is typically faster since our drivers are often already nearby.
Yes, we serve both. Residential towers, villas, offices, retail units, and industrial zones like Al Quoz are all part of our regular coverage.
Yes, cross town runs, for example from Al Quoz to Dubai Marina or Jebel Ali to Downtown, are handled routinely.
Yes, all four. The right truck size depends on the volume of the move rather than the type of property.
Some free zones, ports, and secured facilities require extra clearance or an entry pass. Tell us the exact location when booking and we will confirm what is needed in advance.
Our drivers already know the loading bay layout and permit process for most towers in our coverage area, and we can supply our trade license and insurance ahead of time for buildings that require it.
Yes, tell us your area, property type, and roughly what you are moving, and we will tell you whether the 1 ton or 3 ton pickup is the better fit before you book.
Send us a WhatsApp message or call the team directly, we are on the road but never far from the phone.